Senedesk IT asset management system

Senedesk version 2.1 is here! Senedesk is 100% web based and allows IT staff and managers to both track and support the computer systems in their organization. Here is a brief summary of Senedesk's functionality:

• Asset tracking (Serial numbers, user, location, software)
• Vendor Information (Sales, Service, contact information)
• Service Request system (Ticket queuing, Automatic emailing, Powerful searching and analysis).
• Parts Inventory (In-stock, ordering, deployment)
• RFQ module. Send RFQs to vendors who then get ranked by price (without divulging prices). Vendors have the ability to edit their RFQ until it closes. All vendors are emailed new rankings each time an RFQ is edited, allowing you to save money by forcing vendors to compete and trim their prices. This module alone could easily save you more than the licensing cost of Senedesk.
• Database Upload: Senedesk has the ability to let you update your system assets via bulk upload in a delimited text.
• Track standalone devices such as network switches, network printers, routers, wireless equipment etc...
• Ticket Approvals: If you define an approval email address for a given location all tickets entered by users for that location go into an "Awaiting Approval" state and an automatic email is dispatched requesting approval.
• Dashboard: Senedesk's main menu includes a dashboard matrix giving you an instant view of open tickets by queue and their age.

Upcoming features currently in the works for Senedesk 2.2

• Recurring tickets for scheduled maintenance.

Upcoming features scheduled for Senedesk 2.3

• PDA Module

Our pricing is very aggressive and as such we won't post it publically. Please take the time to email our sales department (under contacts) to request pricing and a free 14 day demo account. Education and government institutions receive deep discounts so be sure to mention it if you fall into this category.