|
Products
Senedesk IT asset management system
Senedesk
version 2.1 is here! Senedesk is 100% web based and allows IT staff and
managers to both track and support the computer systems in their
organization. Here is a brief summary of Senedesk's functionality:
- Asset tracking (Serial numbers, user, location, software)
- Vendor Information (Sales, Service, contact information)
- Service Request system (Ticket queuing, Automatic emailing, Powerful searching and analysis).
- Parts Inventory (In-stock, ordering, deployment)
- RFQ
module. Send RFQs to vendors who then get ranked by price (without
divulging prices). Vendors have the ability to edit their RFQ until it
closes. All vendors are emailed new rankings each time an RFQ is
edited, allowing you to save money by forcing vendors to compete and
trim their prices. This module alone could easily save you more than
the licensing cost of Senedesk.
- Database Upload: Senedesk has the ability to let you update your system assets via bulk upload in a delimited text.
- Track standalone devices such as network switches, network printers, routers, wireless equipment etc...
- Ticket
Approvals: If you define an approval email address for a given location
all tickets entered by users for that location go into an "Awaiting
Approval" state and an automatic email is dispatched requesting
approval.
- Dashboard: Senedesk's main menu includes a dashboard matrix giving you an instant view of open tickets by queue and their age.
Upcoming features currently in the works for Senedesk 2.2 to be released in Q1, 2010.
- Recurring tickets for scheduled maintenance.
Upcoming features scheduled for Q2, 2010
Our pricing is very aggressive and as such we won't post it publically. Please take the time to email info@senesoft.com
to request pricing and a free 14 day demo account. Education and
government institutions receive deep discounts so be sure to mention it
if you fall into this category.
|
|
 |
